CV

Experienced Product/UX Designer Crafting Innovative Solutions

Summary

Consistently delivering inventive, best of class, user-centric zero to one solutions that captivate and engage
Expertise in UX/UI design, product strategy and design research
Natural collaborator, seamlessly integrating with cross-functional teams and stakeholders to inspire strategic thinking and propel organisations forward
Adept at assembling and mentoring high-performing design teams, fostering a culture of innovation and driving product excellence
Proficient in mixed platforms and multi-touchpoint experiences, from mobile to desktop and beyond, with a proven ability to develop ground-breaking products and guidelines that leave lasting impressions

Textile - Senior Designer (June 2023 - Aug 2024)

Implemented user-centred design methods for developer tools to support iterative launches of a new data product.
Executed user research and design development to transition a CLI-based tool into a comprehensive web application.
Delivered presentations on data and design to developers at global conferences.

SEDNA - Design Lead, Senior Product/Interaction Designer (Oct 2020 - Dec 2022)

Shaped category design and product strategy, guiding the organisation toward user-centred, innovative and market-leading solutions.
Assembled and mentored a high-performing design team of 8, driving user research practices and fostering strategic collaboration with leadership and engineering
Led a comprehensive user interface overhaul, ensuring adherence to accessibility standards and increased user satisfaction 17%
Streamlined design operations and co-led the development of a robust design system, optimising processes and product consistency.

Middlesex University - Guest lecturer (Mar 2018 - Aug 2020)

Instructed students in the art of storytelling for mixed reality (MXR, VR, AR), equipping them with cutting-edge design and narrative techniques and best practices.

Protocol Labs - Product Design, User Researcher and Product Strategy (Nov 2019 - July 2020)

Researched and crafted design guidelines for browser standardisation, contributing to the evolution of international browser standards (IETF).
Conducted extensive research, developed and executed mobile design guidelines, culminating in the successful launch of native applications.

UK Ministry of Justice - Senior Interaction Designer (Apr 2019 - Sep 2019, Sep 2013 - Mar 2015)

Collaborated on research and design for a comprehensive Civil Legal Aid service, establishing a new design standard to streamline case handling for internal and external users resulting in one of the first completely digital, end-to-end, governmental services
Contributed to the research and design of a government correspondence service, enhancing the accessibility and efficiency of information requests.

UK Home Office - Senior Interaction/Service Designer (Mar 2015 - June 2018)

Collaborated on research and design for an innovative investigation and analysis tool for the UK national border, dramatically reducing case handling time by 50%.

Intel - Product Manager, Design Lead (Jul 2012 - Aug 2013, Feb 2012 - Jul 2012)

Served as a product manager, vision owner, and design lead for a multi-device, multi-platform media experience, directing international teams across the UK, US, Ireland, and Israel.
Devised a second screen creation system, enhancing TV viewing experiences through the integration of a custom-built Natural Language Processing (NLP) technology.
Crafted an intuitive and user-friendly GUI-based build systems for Linux (Yocto), promoting usability and ease of adoption.

Google - Product/Interaction Designer (Sep 2011 - Dec 2011)

Collaborated on the redesign and rework of an acquired product (Google Compare), aligning it with Google’s design language and user experience principles while exploring new paradigms and design patterns.
Contributed to the development of user interface and interaction standards, helping establish guidelines for the creation of new Google products.

The Council of Europe - Design and Technology Expert ( Jun 2011 - Dec 2011)

Consulted on initiatives and participated in international seminars focused on integrating technology and design into history education, enhancing learning experiences and outcomes.

Horizon Digital Economy Research - Project Manager, Research Associate (Mar 2010 - Jul 2011)

Directed the design, prototype development and deployment of a large-scale, multinational academic research project, showcasing leadership and project management skills

Samsung Design Europe - Lead Mobile Interaction Designer (Sep 2008 - Mar 2010)

Led Samsung Europe’s first inclusive design project, exploring how mobile technology can empower older users and enhance their experiences.
Conducted research and published mobile sustainability and accessibility strategies, positioning Samsung as a leader in inclusive design across Europe.

Royal College of Art (London, UK) (2004 – 2006) Master of Arts, Interaction Design

Cleveland Institute of Art (Cleveland, OH, USA) (1994 – 1998) Bachelor of Fine Arts, Graphic Design