hello_user_research

Textile 2023 week 43

We’ve concluded our first round trip research, which means we began with an audit of the Studio software as it was, and then designed out based on assumptions of what would work for users, tested that, revised the designs based on those testing insights and then tested yet again. While following to an extent the well known Double Diamond design process, we have made our first massive step in creating evidence and insight based, user-centred design at Textile. As with every user-centred design effort, the process is always a negotiation, but we succeeded in validating some assumptions and future product developments like history and data inspector, while realising some UI assumptions weren’t useful for people.